Privacy Policy

1. Information We Collect

We may collect personal information such as:

Name

Phone number

Email address

Property address

ZIP code

Service request details

Any information you voluntarily submit through contact forms, estimate forms, or email inquiries

We may also collect basic website usage information such as browser type, device type, pages visited, and approximate location through standard website analytics tools.

2. How We Use Your Information

We use the information you provide to:

Respond to inquiries

Schedule estimates and appointments

Provide landscaping and irrigation services

Send service-related updates

Improve our website and customer experience

Follow up on quotes or completed work

Communicate about your requested services

We do not sell, rent, or trade your personal information to third parties.

3. SMS and Phone Communications

If you provide your phone number, you may receive phone calls or text messages related to:

Appointment confirmations

Estimate scheduling

Service updates

Customer support

Follow-up communication regarding your requested services

Message and data rates may apply depending on your mobile carrier.

You may opt out of text communications at any time by replying STOP.

4. Email Communications

If you provide your email address, we may use it to:

Respond to your questions

Send estimate or service information

Confirm appointments

Share project-related communication

You may request that we stop emailing you at any time by contacting us directly.

5. Information Sharing

We may share your information only when necessary to:

Provide requested services

Work with trusted service providers or subcontractors involved in your project

Comply with legal obligations

Protect our business rights and safety

We do not share personal information for unrelated marketing purposes.

6. Cookies and Website Analytics

Our website may use cookies or similar technologies to improve your browsing experience and understand website traffic.

Cookies may help us:

Analyze website performance

Improve page content and usability

Understand visitor behavior

You can disable cookies through your browser settings if you prefer.

7. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, disclosure, or loss.

However, no online transmission or storage system can be guaranteed to be 100% secure.

8. Third-Party Links

Our website may include links to third-party websites such as social media platforms, review sites, or map services.

We are not responsible for the privacy practices or content of third-party websites.

9. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

10. Your Rights

You may request to:

Access your personal information

Correct inaccurate information

Ask us to delete your information, when applicable

Opt out of certain communications

To make a privacy-related request, please contact us directly.

11. Changes to This Privacy Policy

Rainfall Landscape Service LLC may update this Privacy Policy from time to time.

Any changes will be posted on this page with the updated effective date.

12. Contact Information

If you have any questions about this Privacy Policy or how your information is used, please contact:

Rainfall Landscape Service LLC
Owner: Cristino Acatitlan
Phone: 704-264-9157
Email: [email protected]
Location: Charlotte, NC 28277